A 99.9% Server Uptime

We’ve built our shared hosting platform using stable hardware and heavily modified software. Our administrators have installed a customized version of SELinux on each of our physical machines to ensure the highest level of protection and stability. We’ve set up a number of DDoS protection units together with powerful firewall software to make sure our network is impregnable and secure.

All our shared hosting packages include a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee stays unchanged.

A 99.9% Server Uptime

A 99.9% Network Uptime

When you build your own cloud hosting system, it’s important to also set up your own network architecture. That is the reason why we built a custom internal network in each one of our datacenters. Relying on first–class Juniper switches and routers, our internal network allows for supersonic data transfer speeds and is also completely redundant.

As a result, you can enjoy a 99.9% network uptime in our US data center, in our UK data center, in our FI data center, in our Eastern Europe data center and in our AU data center, irrespective of which hosting plan you have picked.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Like with every other service, when it is your hard–earned cash on the line, you cannot feel really safe. This is exactly why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel happy with our service or if you have to use an even more robust hosting solution, like a VPS servers or a dedicated servers – you’ll receive a full refund, without any concealed fees or refund taxes.

A 30–Day Money–Back Guarantee

24/7 Technical Support

We’ve conscientiously hand–picked each single member of our 24x7 support team so that we can offer you the best possible help desk service that you can possibly get. Each of our customer service technicians has many years of experience dealing with hosting accounts behind his back, therefore they know very well what they are doing. Moreover, they are available 24x7x365 – you’ll be able to get in touch with them whenever you want and they will get back to you as quickly as possible.

Their average ticket response time is below 20 minutes, whilst with many other web hosting companies you have to wait for days. And we offer a 1–hour response time guarantee. Irrespective of what happens, your queries will be responded to in less than 60 minutes.

24/7 Technical Support