Setting up a CNAME record for any of the domain addresses or subdomains you've got in the hosting account will permit you to direct it to a different domain/subdomain. The forwarded domain will lose all of its records - A, MX and so forth, and will take the records of the domain address it's being pointed to. In this light, you simply can't set up a CNAME record to forward your domain to a third-party company and keep a working e-mail service with the first hosting company. It's also very important to know that a CNAME record is always a string of words rather than a number because it is generally confused with the A record of the domain address being forwarded. One of the main uses of a CNAME record is to point a domain that you own through one provider to the servers of another provider in case you have created a website with the latter. This way, the website will appear under your own domain, not under some subdomain provided by the third-party company.

CNAME Records in Shared Hosting

Creating a CNAME record through our shared hosting is quite simple. Our in-house built Hepsia Control Panel has a section committed to the DNS records of your domain names, so you can create a new CNAME record for any domain or subdomain hosted within your account in a couple of basic steps. You can find a video tutorial within the same section where you can see the process first-hand. This feature gives you a number of options - if you create a company site on our end, for example, the staff can use their e-mails with the company domain, not with the address of our mail server. If you wish to create an Internet site through a different company that offers online web design services, you can easily forward a domain address hosted here and use it for the site. Last, but not least, if you have a web-based store and you have a billing system for http://your-domain.com and/or an SSL certificate, you could set up a CNAME record for the www subdomain and redirect it to the main domain address, so all your clients will be forwarded to a secure URL.

CNAME Records in Semi-dedicated Servers

If you have a semi-dedicated server from our company and you want to create a CNAME record, it will require only a couple of clicks to complete this task. The plans are managed using our in-house built Hepsia hosting Control Panel in which you will discover a section committed to the DNS records of the domain addresses and subdomains hosted within the account. To create a CNAME record, you will only have to select the record type and the hostname (domain or subdomain), type where the latter will be forwarded to and save the change. The new record is going to be active almost right away in our system and will propagate worldwide within a few hours. Editing or deleting an existing CNAME record within the account is just as simple and takes a click. In case you experience any troubles, you can go through our comprehensive help article, check out the short video on the subject that we have added in the CP, or simply contact us for help.